Data Deletion

Last updated: 7 November 2026

This page explains how data stored by PanoIO can be deleted.

Businesses using PanoIO

Disconnect a platform account

1. Sign in to PanoIO as an administrator.
2. On Admin > Accounts, press the delete button next to the account and confirm.

This immediately deletes that account’s access token and all of its items stored in PanoIO.

Revoke PanoIO’s access to Meta

1. On Facebook, open Settings & privacy > Settings > Business integrations. If you use Meta Business Suite, you can also use the connected apps section in your business settings.
2. Select PanoIO in the list and remove it.

After access is revoked, PanoIO can no longer receive new data from those accounts. To delete the stored data as well, disconnect the account as described above or write to us.

Delete your whole company account

Send an email with the subject “Account deletion request” from your registered administrator address to info@panoio.com. After verifying your identity, we delete all users, connected accounts and items of your company within 30 days and confirm by email.

People who sent a message or comment to a business

Messages and comments you send to a business are that business’s responsibility. We recommend sending your deletion request directly to that business first.

You can also write to us at info@panoio.com, saying which business you contacted, on which platform (WhatsApp, Instagram or Facebook), and your username or phone number on that platform. We will pass your request to the business and tell you the outcome within 30 days.

Deleting content on a platform does not by itself delete copies already received by that platform or the business.